On July 23, the Xiamen Municipal Bureau of Industry and Information Technology held a press conference to announce the official trial operation of the Xiamen Artificial Intelligence Public Service Platform. At the same time, the city’s SME public service platform “Huiqiyun” (Wisdom Enterprise Cloud), which has been in operation for over two decades, completed a comprehensive intelligent upgrade.

As the core technology provider for the platform’s construction, Unisound has been deeply involved in this Xiamen-style exploration of “intelligent enterprise services,” driving the shift from “enterprises looking for services” to “services proactively reaching enterprises,” and injecting new momentum into the city’s high‑quality digital economy development.

Leveraging Core AI Capabilities to Support the Municipal‑Level AI Public Service Platform

Artificial intelligence is rapidly moving from being a “nice‑to‑have” to a “must‑have.” In order to implement the work deployments of the municipal party committee and government and accelerate the cultivation of strategic emerging industries, Xiamen has leveraged the 20‑year service foundation of Huiqiyun to pioneer the construction of an AI public service platform. This initiative aims to bridge the “last mile” between AI technology supply and industrial demand, promote “AI+” deep empowerment across fields such as industry, government affairs, and healthcare, and facilitate the transformation and upgrading of traditional industries as well as the growth of emerging industries.

In the platform’s construction, Unisound has provided core technical support in areas such as agent clusters, AI resource matching, and intelligent enterprise services, helping to build a municipal‑level AI empowerment foundation that enables enterprises to more conveniently access AI capabilities, service resources, and industry opportunities.

Unlike traditional “computing power supermarkets” or “model marketplaces,” the core highlight of this newly launched platform is its pioneering AI agent cluster. In its first phase, the platform has rolled out eight vertical‑scenario agents, covering dynamic information, full‑capability supermarket, smart transformation and digital upgrade, business plan, financing services, supply‑demand matching, and policy services, all centrally orchestrated by the “AI Huiqi Steward.” With just one natural‑language conversation, enterprise users can obtain a full‑chain closed‑loop service—from analysis, matching, and matchmaking to implementation—achieving a comprehensive leap from “manual response” to “7×24 intelligent service.”

Three Major Leaps for Huiqiyun – Upgrading to Full‑Chain Precision Services

As the foundation of the Xiamen AI Public Service Platform, Huiqiyun has undergone a systematic quality enhancement in this upgrade, achieving three major leaps:

First, a leap in service mode—from “enterprises looking for services” to “services proactively reaching enterprises.” Leveraging dynamic enterprise profiling and an AI intelligence hub, the platform accurately pushes tailored policies, financing products, and technical resources directly to businesses.

Second, a leap in service depth—from “comprehensive and all‑encompassing” to “professional and deep.” The platform has added four specialised zones: AI industry services, smart transformation and digital upgrade services, technological innovation services, and enterprise global‑expansion services, forming a precision service chain that covers the entire enterprise lifecycle.

Third, a leap in service efficiency—from “manual searching” to “conversational customisation.” Through instant responses from the agent system, the platform significantly improves the intelligent resolution rate of enterprise queries.

To date, Huiqiyun has served over 7.5 million enterprise visits, with more than 240,000 active enterprise users. The platform now aggregates over 2,100 AI resources and more than 1,600 smart‑transformation/digital‑upgrade service products and scientific‑technological achievements, allowing enterprises to access full‑chain AI and innovation resources in one stop.

From an enterprise service platform to an AI public service platform, and from “enterprises seeking services” to “services finding enterprises,” this upgrade is not just an iteration of platform functions; it is a significant exploration of how Xiamen’s city‑level AI capabilities can serve industries, enterprises, and all walks of life.

For Unisound, its deep involvement in building the Xiamen AI Public Service Platform represents a critical strategic move—using city‑level AI infrastructure as a lever to drive industrial intelligence transformation. From collaborative agent clusters to a full‑chain closed‑loop enterprise service, Unisound is transforming large‑model capabilities into tangible productivity that empowers the real economy. Looking ahead, Unisound will continue to deeply cultivate urban public services, enterprise smart transformation and digital upgrades, and precise matching of industrial resources, fully supporting Xiamen in building a new highland for the digital economy, while providing a replicable practice model for the intelligent upgrading of SME public service systems nationwide.